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Avalara Help Center

CertCapture REST API Resources

This article applies to:Avalara CertCapture

Use the CertCapture REST API to develop custom integrations and automate interactions with the CertCapture system. Contact your Customer Account Manager (CAM) to obtain access to the CertCapture REST API. 

A separate purchase of REST API access is not required for setting up CertCapture for eCommerce

Reset the CertCapture REST API Password

Change the password used during API authentication. Only existing API customers can make password changes.

  1. Sign into CertCapture, click your User Name in the upper right, and then click My Profile.
  2. Click the REST API Access tab. Enter and confirm the new password.
  3. Click Update API Account to save your changes.

CertCapture API Errors

Errors that occur between CertCapture and your software. These are not errors for communications between AvaTax Update and CertCapture.

Error Message

Recovery

Signed date cannot be empty

Fix the Certificate's Signed Date.

Expiration date cannot be empty

Fix the Certificate's Expiration Date.

Certificate exempt reason does not exist in <entity_name>

Contact Avalara Support about how exemptions are mapped on your account.

Certificate is not linked to a state.

Fix the state linked to your certificate.

Certificate is not linked to a country.

Fix the country linked to your certificate.

The certificate customer(<customer_number>) is not associated to a country.

Fix your customer's country info.

The certificate customer(<customer_number>) does not contain an address.

Fix your customer's address.

The certificate customer(<customer_number>) does not contain a city.

Fix your customer's city.

The certificate customer(<customer_number>) does not contain a zip.

Fix your customer's zip code.
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