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Avalara Help Center

Contact Avalara

How to reach Avalara Support

Support hours

Support plan Standard Professional Business Enterprise
Support hours

5 a.m. to 5 p.m.

Pacific Time

Monday - Friday

5 a.m. to 9 p.m.

Pacific Time

Monday – Friday

24 hours a day 

7 days a week

365 days a year

24 hours a day 

7 days a week

365 days a year

Initial response time 24 hours 8 hours 4 hours 1 hour
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