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Troubleshoot Reconciliation Discrepancies

This article applies to:Avalara AvaTax Update

If the totals in your accounting software and AvaTax Update don't match, compare reports in AvaTax Update with reports in your accounting software in the order listed below. If you can't find the discrepancy with the first set of reports, move on to the next, and so on until you've fixed the problem. The further down the list you move, the more detail you're provided on these reports. When you identify the discrepancies, add or import transactions that are in your accounting software but not in AvaTax Update, edit transactions that are different between your accounting software and AvaTax Update, or void transactions that are in AvaTax Update but not your accounting software.

All reports in these tables are reconciliation reports in AvaTax Update.

Reconcile sales and sellers use tax transactions

Report Description What report to run in your accounting software
Sales tax top line Shows taxable and non-taxable sales totals for companies with transactions in AvaTax Update A report that shows taxable and non-taxable sales totals

Sales tax document summary

Shows totals for transactions in AvaTax Update, and can display summaries by address or taxing jurisdiction, depending on your needs A report that shows taxable and non-taxable sales totals by document
Sales tax document line detail Shows totals for each line for a range of transactions in AvaTax Update A report that shows taxable and non-taxable sales totals by lines in documents

Sales tax document line tax detail

Shows each taxing jurisdiction within a line on a selected transaction A report that shows line details for a specific document, broken up by taxing jurisdiction

Reconcile purchase transactions (consumer use tax)

Report Description What report to run in your accounting software
Consumer use tax document summary Shows totals for purchase transactions in AvaTax Update A report that shows taxable and non-taxable purchase totals by document
Consumer use tax document line detail Shows totals of each line within the transactions in AvaTax Update A report that shows taxable and non-taxable purchase totals by lines in documents
Consumer use tax document line tax detail Shows details for a selected transaction, showing each taxing jurisdiction within a line on the transaction A report that shows line details for a specific document, broken up by taxing jurisdiction
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