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Avalara Help Center

Contact your Avalara Account Manager

This article applies to:Avalara AvaTax Update

Your Customer Account Manager (CAM) is your main point of contact for your Avalara relationship. They're here to help you learn more about Avalara, provide useful resources, and answer questions about your plan or product.

CAMs aren't tax experts, so they can't provide technical support or tax advice. Contact Avalara's Professional Services to engage with a sales tax expert.

Before you begin

Only users with Account-level permissions can access Avalara Account. Contact your account administrator if you can't sign into Avalara Account.


  1. Sign into Avalara Account.
  2. Click Contact Us at the bottom of the page to view contact information.
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    Click Technical Support if you need to open a case with our support team.

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