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Avalara Help Center

Manage Virginia Notices

This article applies to:Returns Central

Get the info you need to manage notices for Virginia, including submitting a power of attorney and understanding common issues.

Power of Attorney

Virginia requires a Power of Attorney (POA) for Avalara to resolve notices for you.

To submit a POA:

  1. Obtain and complete a Virginia PAR 101 Power of Attorney form
  2. Fax the completed POA form to the Virginia Department of Revenue at 804-254-6111. Processing takes about 2 weeks.
  3. Send the completed POA form and notice to us by submitting a case. Processing takes about 6 - 8 weeks.

After we have a POA on file, you don't have to submit another one unless something has changed.

Common Issues

These are the most common notice issues to resolve for Virginia.  See Manage Tax Notices for additional details about resolving notice issues.

Issue Action

ID mismatch

There are three types of returns that can be filed: ST-7, ST-8, and ST-9. 

  • File ST-7 if your account number starts with 14-
  • File ST-8 if your account number starts with 12-
  • File ST-9 if your account number starts with 10-

Make sure you schedule the correct return for your account.

Duplicate payment

A notice is generated if a duplicate payment is made and one payment is blocked.

Discount not allowed A discount may not be allowed if your average tax liability is over $20,000 per month.

 

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