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Avalara Help Center

Manage Texas Notices

This article applies to:Returns Central

Get the info you need to manage notices for Texas, including submitting a power of attorney and understanding common issues.

Power of Attorney

Texas requires a Power of Attorney (POA) for Avalara to resolve notices for you.

To submit a POA:

  1. Obtain and complete a Texas 01-137 Limited Power of Attorney form
  2. Send the completed POA form to the Texas Comptroller of Public Accounts
  3. Send the completed POA form and notice to us by submitting a case. Processing takes about 6 - 8 weeks.

After we have a POA on file, you don't have to submit another one unless something has changed.

Common Issues

These are the most common notice issues to resolve for Texas. See Manage Tax Notices for additional details about resolving notice issues.

Issue Action
Unsupported credits Texas is stating that enough tax wasn't collected to support the credit being taken on the return. The Texas lookback period is three years. If Avalara can't locate the corresponding tax transaction at issue, you're required to provide this documentation to Texas.
Filing frequency changed

Filing frequency changes a common issue. Texas sends out frequency change notifications by mail. Pay close attention to mail received from the Texas Comptroller. Send notification of filing frequency changes to us by submitting a case immediately. Edit your scheduled returns to change the filing frequency.

 

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