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Avalara Help Center

Manage Kentucky Notices

This article applies to:Returns Central

Get the info you need to manage notices for Kentucky, including submitting a power of attorney and understanding common issues.

Power of Attorney

Kentucky requires a Power of Attorney (POA) for Avalara to resolve notices for you.

To submit a POA:

  1. Obtain and complete a Kentucky 20A100 Power of Attorney form
  2. Submit the completed POA form to the Kentucky Department of Revenue
  3. Send the completed POA form and notice to us by submitting a case. Processing takes about 6 - 8 weeks.

After we have a POA on file, you don't have to submit another one unless something has changed.

Common Issues

This is the most common notice issue to resolve for Kentucky. See Manage Tax Notices for additional details about resolving notice issues.

Issue Action


The Kentucky Department of Revenue won't accept prepayments unless they require you to make them. If you ask Avalara to submit prepayments, but you're not registered with the Kentucky DOR to make them, you'll get a notice. Be aware that you can't make prepayments unless the Kentucky DOR is expecting them.


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