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Avalara Help Center

Manage California Notices

This article applies to:Returns Central

Get the info you need to manage notices for California, including submitting a power of attorney and understanding common issues.

Power of Attorney

California requires a Power of Attorney (POA) for Avalara to resolve notices for you.

To submit a POA:

  1. Obtain and complete a California CDTFA-392 Power of Attorney form
  2. Mail the completed POA form to the California Department of Tax and Fee Administration, PO Box 942879, Sacramento, CA 94279-0001
  3. Send the completed POA form and notice to us by submitting a case. Processing takes about 6 - 8 weeks.

After we have a POA on file, you don't have to submit another one unless something has changed.

Common Issues

These are the most common notice issues to resolve for California. See Manage Tax Notices for additional details about resolving notice issues.

Issue Action
Prepayment requirements

Make sure you've scheduled the CA Prepayment form to submit monthly prepayments. Pay close attention to mail received from the California Department of Tax and Fee Administration about prepayment requirements.

Filing frequency changed

California often changes the filing frequency. Pay close attention to mail received from the California Department of Tax and Fee Administration. Send notification of filing frequency changes to us by submitting a case immediately. Edit your scheduled returns to change the filing frequency.

Electronic filing credentials are needed or have changed Edit your scheduled returns to add or update your electronic filing credentials.
Tax allocation

Since the California return has many schedules, it's important to make sure your transactions are calculated using the correct rates and that tax overrides are used correctly. If there's an imbalance between schedules, you may get a notice indicating additional tax is due.


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