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Avalara Help Center

Tax notice FAQ

This article applies to:AvaTax

We know there's a lot to understand about tax notices. Let us know if we've missed something that is important to you. 

What should I do when I receive a tax notice or a letter from a state? 

For general information about tax notices, see understanding tax notices

How can I check the status of a tax notice I've submitted to Avalara?

Go to Returns > Tax Notices to check the status. You must have account-level permissions to see the status. 

  • If the status is In Progress, you can add a note or continue to wait for a response. It can take our team up to 6 weeks to get back to you. 
  • If the status is Action Required or Closed: Action Required, make sure to complete the next steps. After you complete the next steps, our compliance team will respond within 6 weeks. 

What should I do if I have trouble submitting a tax notice?

Open a support case, and we'll get back to you as soon as possible.

 

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