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Ask Avalara to file a skipped return if you were granted a COVID-19 filing extension

This article applies to:Avalara Returns

If you have not asked Avalara to stop filing returns in any tax jurisdictions, stop. View read our COVID-19 response FAQ to see what options are available if Avalara files and pays your returns on your behalf and you have not yet taken advantage of relief offered by a tax jurisdiction.

If you asked Avalara to stop filing a return in March or April of 2020, follow these instructions to file returns for tax jurisdictions you asked Avalara to stop filing in.

Before you begin

  • If all transactions for the tax jurisdiction and time period are not in AvaTax, import the missing transactions.
  • If you haven't already, schedule new returns for the tax jurisdictions you asked us to stop filing in.
    Schedule new returns no later than the last day of the month before the month you want Avalara to begin filing again. For example:
    • If you file monthly and want Avalara to begin filing again for your April return, submit a request no later than April 30 so Avalara can file your April return in May.
    • If your business files quarterly and you want Avalara to begin filing again for your Q2 return, submit a request no later than June 30, the last day of Q2.
  • Once you have scheduled returns for the jurisdictions you stopped filing in, follow these instructions.


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Make the request for Avalara to file skipped returns at least 30 days prior to when you want Avalara to file your skipped returns.

  1. Prepare the following information about your skipped return. After you've collected this information, you'll include it in a support case.
    1. The reason for your request
    2. The jurisdictions, forms, and filing periods included in the request (include state and local jurisdictions)
    3. The filing frequency (monthly, quarterly, annually)
  2. Once your data is ready, open a support case. After you enter your email address and select the company you want to file a skipped return for, select the following:
    1. What Do You Need Help With?
      Select Funding issue related to COVID-19.
    2. Subject
      Enter "Skipped return COVID-19 extension"
    3. Description
      Enter the information from Step 1.
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