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Avalara Help Center

Why is tax different in Woo Commerce than the Admin console?

Overview

When calculating tax in Woo Commerce and on the admin console the result of the tax is different

Environment

Avalara Avatax

Woo Commerce

Resolution

  • On the Avalara Admin Console
    • Check to see if you have your item mapped to a tax code
      • Organization
      • Select the company in question
      • Items
        • If there is an item set up that's being used when checking out delete it or make sure it's using the same tax code as setup as Woo Commerce
  • When checking out in Woo Commerce it uses the item name and uses the tax code in Avalara
  • When the invoice is posted to the admin console it doesn't use the item name and uses the tax code that's set in Woo Commerce.

 

 

 

 

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