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Avalara Help Center

Why do I see a No Returns notification when I try to file?

Overview

You click on your company name and don’t see any return to prepare, you only see a message that says “No Returns”.  

Environment

TrustFile

Resolution

  • Make sure you have added the state you would like to file in by clicking “manually add a state.”
  • Once you manually add a state, the returns should generate on their own within a few minutes