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Avalara Help Center

Why am I receiving an error when deleting locations in TrustFile?

Overview

You are trying to delete a location in TrustFile, and receiving the error 'There was a problem with the request. There was a problem deactivating the locationSequelizeValidationError: Validation Error: Certificate number and Location Name Must be unique'

Environment

Avalara TrustFile

Resolution

  • This error means that you have two locations with the same name or certificate number. 

  • Edit one and click done. 

  • Then Delete.