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Which order statuses sync from BigCommerce to TrustFile?

Overview

You would like to know which order statuses synchronize from BigCommerce to TrustFile.

Environment

TrustFile

Resolution

  • Orders with a status of Completed, Shipped or Refunded are synched with TrustFile. 
  • Please note, to sync physical products with TrustFile, a Shipped Date must be generated. 
  • For additional information on creating shipments in BigCommerce, please click here.