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Avalara Help Center

What should I do when TrustFile requests to change their two-factor authentication email addresses?

Overview

When clicking on "File Now" to file your TrustFile return, you get a popup asking you to change your two-factor authentication email address to: (whatever is entered in the yellow field).

Case #15336579 Change of authentication email2.PNG

Environment

TrustFile

Resolution

  • You will need to log in the state's Department of Revenue website and change the authentication email address to the email address that is listed in the popup. 
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