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Avalara Help Center

How long does it take for the state to accept a return?

Overview

You have filed returns through TrustFile. Some returns are already listed as Accepted by the state, but others are not. You would like to know the normal timeframe for the State to accept a return

Environment

TrustFile

Resolution

  • It can take the state 24 - 48 hours to receive and accept a return
    • It is entirely up to the state to list the return as Accepted
  • Once the state receives the return, lists it as Accepted, and sends this information back to TrustFile, you will receive a Confirmation email and the Transmission Status Report will show a Date and Time under Accepted
  • If the normal 24 - 48 hours has passed and the return is still not listed as Accepted, please call the state to see if there is an issue with the return