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Avalara Help Center

How do I reset my TrustFile password?

Overview

You are unable to log into TrustFile.

Environment

TrustFile

Resolution

  • On the login page (https://app.trustfile.avalara.com), below the Login In button click the "Reset it here" button.
  • Enter your email on the next page and follow the instructions on the email you receive.
    • Please be sure to check your spam, if you do not see the email.