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Avalara Help Center

How do I get help with Avalara TrustFile on my desktop?

Overview

You have TrustFile 2016 (or earlier) installed on your computer or server and need help.

Environment

TrustFile

Resolution

  • TrustFile on your desktop (FloridaFile, SouthCarolinaFile, GeorgiaFile, etc.) was possible to use to file your tax returns up until the tax period ending December 2016
    • To file returns for Florida, New Jersey, or a variety of other states, for tax period January 2017 or later, please use our new online version of TrustFile available at trustfile.avalara.com 
  • To export or access data on the returns filed using TrustFile installed on your computer or server (2016 or earlier), please see: