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Avalara Help Center

How can I get a Refund for TrustFile?

Overview

You want to know how you can obtain a refund for the annual subscription of Trustfile.

Environment

Trustfile

Resolution

  • Most customers pay a monthly service fee, to cancel monthly service go to Settings > Payment & Remittance

    • Under the Section Payment (Subscriptions) select Cancel to stop payments

    • If you cannot cancel your subscription through the TrustFile website, please email cancellations@avalara.com

  • To obtain a refund for an annual subscription, please contact us