What does it mean when a return says Disabled in TrustFile?
Overview
You're trying to file in TrustFile, and instead of an active File Now button you are seeing a greyed out Disabled button.
Environment
TrustFile
Resolution
- A filing will go into the Disabled status when you've tried to file it too many times, and it's been rejected by the state due to an error.
- You will need to correct the error and contact Support to get the return unlocked to file.