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Avalara Help Center

Where can I see if a connection to a data source is active in Trustfile?

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Overview

You are trying to see if a connection is actively syncing in TrustFile. 

Environment

TrustFile

Resolution

  • Click on Data Sources
  • You will see a listing of all connections you have established whether you completed authorization or not
    • The status indicates whether the connection is active, disabled, currently syncing, etc.

Connector Status.PNG

  • If you need more detail on what was synced and when, click on Show Logs

Connector Log.PNG

  • The log will show you the date and time of each sync as well as what was transmitted during the sync

Note: from here you can also disable or delete connections. If you are having issues with a connector, it can help to start the connection again by deleting the current connection and reauthorizing.