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Avalara Help Center

How do I change my username and password for TrustFile?


You want to change the email used to log into TrustFile and/or change your password.




  • Log into TrustFile with your current email and password.
  • Navigate to Settings - User Settings.
  • Change the email listed under User settings and change your password here and click Update.

If you need to change your password because you cannot remember it, navigate to Forgot Password from the main TrustFile login screen and enter the username email to have a password reset email sent.

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