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Avalara Help Center

Why is my import stuck at zero?

Overview

Your imported transactions are stuck at 0%

Environment

Avalara Avatax

Resolution

  • Please click the blue magnifying glass on the right hand side of the screen to refresh the import page.

 

  • Note: Large uploads will take some time to complete, you should see the percentage go up over time.
    • Having users import simultaneously is typically the root cause of the delay. The imports run in batches and will need to complete as they are received.