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Why am I receiving the error "Unable to import the file.  Must specify valid information for parsing in the string." on a transaction import?

Overview

I am receiving "Unable to import the file. Must specify valid information for parsing in the string."

Environment

Avalara Avatax

Resolution

  • This error is caused by the import file becoming corrupted. 
  • Download a new import template from here and enter the data again.
    • Please limit the copying from the old to the new template. 

Next steps

For more information, read manage transactions.