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How do I create a credit memo in the Admin Console?

Overview

You want to know how to create a credit memo in the Admin Console.
 

Environment

AvaTax
 

Resolution

  • Transaction Tab > New
    • In the Document Tab
      • Populate the fields: Document code, Customer/vendor code
    • In the Line tab
      • Add new line
      • Populate the fields: Origin/Destination Addresses, Line No, Quantity, Amount
        • Amount must be negative for credits
      • Click Add
    • Click Calculate tax
  • If everything looks correct, click Save as Committed