You created a tax rule for a tax code in the Admin Console, but cannot get it to apply to a sale and you want to know why.
- The rule will only be applied if the sale is being processed with the tax code listed in the rule
- A second rule (ex "Taxability") may be needed as the tax code may be exempt or taxable by default.
- Check the dates and region, a tax rule covers only a certain time period and a certain region
Note: If you use Avalara as your SST CSP, there are limits to the tax rules you can create for SST states, see What custom tax rules can I create in SST states?