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Avalara Help Center

How can I check the progress of my notices?

Overview

I want to know how to check the progress of the noticesHoverTT.png I emailed in.

Environment   

Avalara Returns

Resolution 

  • In the Admin Console, go to Tax Returns > Tax Notices
  • Under Comment, click the icon to see detailed notes
  • To see how to view notices in the Admin Console, including current status and updates, click here for a click-by-click walk through.

Note: Average time until our first update is 6 weeks after logging the notice. Average time to resolve a notice is within 8 - 10 weeks, sooner when necessary. We take into account the urgency of the notice, and various other factors when prioritizing. Please check the Comments section for any updates. All updates are posted immediately as Comments in the Admin Console. Notices take an additional 2 - 6 weeks to resolve in California, Hawaii, Maryland, and Washington DC (CA, HI, MD, DC).

Next steps

For more information, read manage tax notices.