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Avalara Help Center

Error when trying to view Tax Notices in the Admin Console?

Overview

You are getting an error when viewing tax notices "Sorry, user XXXXX you do not have access to this page.".

Environment

Avalara Returns 

Resolution

  • Contact the account administrator at your company to have your user permission level (user role) changed to an admin level to view any information on the Tax Returns tab.
  • Once you have admin permission, click here to see how to view notices in the admin console, including current status and updates
    • You will be taken to the admin console and shown click-by-click how to view all information related to notices