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Why are my two systems that are linked to Avatax returning two different tax rates for the same order?


I utilize two accounting systems and they both use Avatax for tax calculation. I am getting a different result on the same transaction from one system than is returned by my other system.


Avalara Avatax


Something is different between the two systems.

  • Ensure that the systems are both sending over either tax code or item code the same way.
  • Ensure that both systems are pointed towards the same company code
  • Ensure that both systems are utilizing the same origin and destination address