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Avalara Help Center

How do I void an invoice in Stripe?

Overview

The invoice has a status of "Closed" in Stripe but has a status of "Committed" in the AvaTax Admin Console.

Environment

Avalara AvaTax

Stripe

Resolution

  • To void an invoice in Stripe click "Close", next click "Forgive".  The status of the invoice will now show as "Void" in the AvaTax Admin Console

    • In Stripe the status will show as "Closed and Forgiven"