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How do I resolve the line item number increasing when creating Quotes/Orders in Salesforce?

Overview

You are creating a Quote or Order in Saleforce and notice the line item number increases for every single line item ever created across all quotes and orders, instead of counting the actual number of line items per quote and order.

For example, if a Quote or Order has three line items you are expecting to see 1,2,3 as line numbers.  However, you are seeing a higher line item number such as 120, 121 and 122.

 

Environment

Salesforce

Resolution

  • The item line number is an auto increment field managed by Salesforce. 
  • The Avalara connector does not control the item line number.