You're having problems adding a tax code to an item created in Sage Intacct. When you try to save, you get a blank white screen or an error message that says "(Taxcode name) is not a Valid Avalara Tax Code".
- Make sure that the user for AvaTax in Sage Intacct is the correct information for the user in AvaTax.
- Be sure that they're set to active in AvaTax as well.
- Any discrepancies between users in Sage Intacct and AvaTax breaks the connection to AvaTax