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Why I am getting an incorrect tax rate when using AVATAX-POS as my tax schedule?

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Overview

You are using AVATAX-POS as your tax schedule and are getting an incorrect tax rate for the invoice.

Environment

Sage 500

Resolution

  • Please check each line for what is selected for the warehouse (if any).
  • To have a consistent tax rate throughout the invoice, you will want to make sure all lines have the same warehouse selected or none at all.
  • If you have a line that has no warehouse it will tax at the origin address when using AVATAX-POS.