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Avalara Help Center

How do I resolve 'Invoice transaction amount is less than its components', 'batch debits and credits do not equal' in Sage 500?

Overview

 You are processing AR invoice batch. When you receive error 'Invoice transaction amount is less than its components' & 'batch debits and credits do not equal'.

Environment

Sage 500

Resolution

  • The error is due to the invoice amount in AvaTax Admin Console not matching Sage. 
  • Recalculate tax on the invoice/batch by clicking on the orange Avalara icon on the 'Process Invoices' screen.