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How can I make a customer exempt in Sage 500?


You want to know what options you have to exempt a customer in Sage 500.


Sage 500



  • Use the Entity/Use Code field: This can be mapped to your customers in AvaTax>Maintenance>Entity Use Code Mapping
    • Enter the customer number, address number and the entity use code matching their exemption type
  • Use the Exemption Number field: AR>Maintain Customers>Bill To/Ship To>Sales Tax...>Exemption #
    • List the exemption number at the state level.
  • You can also use the Avalara CertCapture service or the Admin Console ECMS in AvaTax Calc