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Why am I unable to activate AvaTax in Sage 300 ERP 2012?

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Overview

I just installed AvaTax for Sage 300 2012 (6.1). When I try to activate the software, the session locks up and I have to end it via Task Manager.

Environment

Sage 300 2012

Resolution

  • This can happen if you are not on the current PU (product update) for your version of Sage.
  • Updating to the most recent PU will resolve this issue.