Why am I receiving a warning about tax amount and or tax base not matching in Sage 300?
Overview
You are attempting to calculate tax or save a transaction (Order, Shipment or Invoice) and the following error appears:
Error
Description: Warning. Tax amount and/or tax base for authority AVATAX cannot be distributed because there are no relevant amounts to base the distribution on. The detail amounts and/or tax bases will therefore remain ar zero.
Source: HH:MM:SS (this is a timestamp)
Environment
Sage 300
Resolution
- This indicates that the tax amount is not possible to apply to the AVATAX tax group, review your transaction:
- Check all the Tax Groups to ensure all are set to AVATAX
- Compare the Subtotal and the amount on the Taxes tab:
- If Invoice Subtotal is $0, but the tax base and tax amount are positive, you must adjust the invoice to correct this
- Sage 300 with Avalara AvaTax expects that a $0 transaction will have a $0 tax base and tax amount
- If Invoice Subtotal is $0, but the tax base and tax amount are positive, you must adjust the invoice to correct this