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Avalara Help Center

Why are my icons missing after I upgrade sage 300 from 6.0 to Sage 300 2016?

Overview

You want to know why your Order Entry and Accounts Receivable Icons are missing after you upgrade Sage 300 from  6.0 to Sage 300 2016.

Environment

Sage 300

Resolution

  • This is happening because Sage 300 2016 has a different integration style than that of Sage 300 6.0.

  • Sage 6.0 had custom screens that no longer exist in current versions

  • You should use the standard Order Entry and Accounts Receivable screens instead.