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Why are imports and exports from Sage 300 showing a blank header row?

Overview

You are exporting from Sage 300 AR (Accounts Receivable) or OE (Order Entry) but the header level of the records are not displaying on the import/export screens in Sage, the header shows a blank name. 

Environment

Sage 300

Resolution

  • Removing the Avalara “TV” lines for the AR and OE modules in the CSAPP table resolves this issue with the import
  • Upgrading to Avalara AvaTax for Sage 300 ERP 2014 6.20.103.00 prevents the issue from occurring