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How do I resolve an Active x error in Sage 300?

Overview

You are getting an error in Sage 300 when you try to calculate tax or test the Avalara configuration "active x component cannot create object" and you want to know how to resolve the error.

Environment

Sage 300

Resolution

  • Install Avalara AvaTax for Sage 300 on that computer, this error indicates the Avalara connector is not installed (the DLL is not registered)

 

Note: Follow normal installation process, which includes uninstalling any previous version of Avalara AvaTax for Sage 300