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Why is the Calculate Tax button missing after installing a new module in Sage 100?

Overview

After installing a new module in Sage 100, the calculate tax button is missing. Although I can still calculate tax.

Environment

Sage 100 

Resolution

  •     Have all users log out of Sage 100
  •     Log in as a user with permissions to work in the Custom Office module.
  •     Run "Update Panels to Current Level"
  •     From the Custom Office Menu in the left-hand pane select "Utilities" and then "Update Custom Panels to Current Level."
  •     Then, in the "Update Custom Panels to Current Level" window, click OK and follow on screen prompts
  •     Run "Rebuild Customizer Log"
  •     From the Custom Office Menu in the left-hand pane select "Utilities" and then "Rebuild Customizer Log"
  •     In the "Rebuild Customizer Log" window click OK, and follow on screen prompts.
  •     Confirm buttons have been restored

At this point, the Avatax buttons should be visible on your Sage 100 screens.  If they are not we have found that it may be required to run through "Update Custom Panels to Current Level" and "Rebuild Customizer Log" a second time. If it still isn't working please contact Avalara support.