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Why is freight amounts getting removed when I change quantities in Sage 100?

Overview

When I update a quantity on a line, the freight charge on the totals tab is removed.

Environment

Sage 100

Resolution

  • There is a setting called "Use Shipping Code to Calculate Freight", which was set to "Actual" (vs yes or no).
  • Changing this value to "No" stops they system from trying to recalculate the freight amount (not tax) when the ship weight is updated/changed.