Skip to main content
Avalara Help Center

Why is Sage 100 not calculating using my tax rule?

Overview

A tax rule you created is not producing tax as expected in test transactions in Sage 100.

Environment

Sage 100

Resolution

  • Check your Item Code
    • When working in Sage 100 AR module the items sent over have a leading forward slash
    • When you set up these items in the Admin Console, you must include the leading forward slash
      • Without the slash the system does not recognize it is the same item code, so the tax code will not be associated with the item, so the rule will not be considered.