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Avalara Help Center

Why are there voided transaction on the admin console that are posted in Sage 100?

Overview

You need to know why there are transaction posted in Sage 100 that are voided in the Avalara Admin console 

Environment

Sage 100

Resolution

  • This is caused by a change being made in Sage 100 that tries to repost the invoice to Avalara which will result in an error.
    • This causes Sage 100 to void the transaction because there was an error
  • To Commit the transaction you will need to edit it in the admin console
    • Add an Adjustment reason
    • Save as committed