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How do I resolve a DocumentNotFound error in Sage 100?

Overview

I am getting a DocumentNotFoundError in MAS 90/200 when a batch fails

Environment

Sage 100

MAS 90/200 

Resolution

  • Go through the following menu options to get the transactions onto the Admin Console:
    • Modules > Accounts Receivable > Utilities > Sales Tax Calculation
    • Run utility for "All Flagged Records"
    • This will create the transactions on the Admin Console so the posting call can be successful
  • If you still receive a DocumentNotFound error using the tool:
    • Pull up the invoice in Sage
    • Go to the Totals tab and press the orange AvaTax icon to recalculate
    • Save the transaction
    • Go back to Modules > Accounts Receivable > Utilities > Sales Tax Calculation
      • Run utility for "All Flagged Records"