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Why is My Return Showing $0.00 for the Amount Due When I have a Tax Liability?

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Overview

You have a tax liability due in a particular jurisdiction but the associated return is showing an amount due of $0.00

Environment

Avalara Returns

Resolution

  • Make sure that the tax type you collected on your transactions matches the tax type being remitted on the form you selected
    • If you calculated sellers' use tax but the form you selected is only for sales tax then the amount due will be $0.00 since the correct tax type was not collected. 
  • The return may not be set to be filed at the current time.
    • If that is the case, you will see a column for Prior Accrual when you look at the form details
  • If the form is collecting all of the transactions for a specific location, you might not have applied that location to the transactions
    • Check a transaction that should be on the form and make sure the Location field is filled out. If it isn't, update your transactions to add a location code.