What is needed when a state begins using two-factor authentication?
Overview
You would like to know what action to take when a state begins using two-factor authentication.
Environment
Avalara Returns
Resolution
-
Avalara should be setup as the contact to get this authentication code when it is sent via email.
- In the event that you are receiving the authentication codes, please open a support case and include those codes when you receive them via email.
-
If we are requesting access to your account, it is because we are attempting to file your return.
-
If we do not receive the authentication code, then we are unable to file the form electronically and will need to file manually in paper form.
-