What is needed when a state begins using two-factor authentication?

Overview

You would like to know what action to take when a state begins using two-factor authentication.

Avalara Returns

Avalara should be setup as the contact to get this authentication code when it is sent via email.
- If you need to access your account and the authentication code is sent to us, please contact Avalara Support.
In the event that you are receiving the authentication codes, please open a support case and include those codes when you receive them via email.
- If we are requesting access to your account, it is because we are attempting to file your return.
- If we do not receive the authentication code, then we are unable to file the form electronically and will need to file manually in paper form.