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Why is my jurisdiction override applying to returns?


You created a jurisdiction override to change the jurisdictions where tax will apply for a certain address, but when you process returns the jurisdiction override is being applied, even though you are returning sales where the  jurisdiction override did not apply on the original transaction.


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  • The jurisdiction override (JO) will apply to any sale with a tax date that falls between the start and end date of the JO and also has that specific address (or zip code, if zip code override).
    • A sale processed prior to the JO being created could not have the JO applied (your original invoice)
    • When you create your JO it will apply to any sale that falls within that date range when you calculate tax
    • When you process a return which has a tax date matching your original sale, but there is now a JO in place, the JO can apply to the return based on the address, and affect the tax jurisdictions applied, even though they were not on the original sale.
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