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Why are reports showing tax jurisdictions in different states for an invoice?

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Overview

You are reviewing transactions in a report and see tax on a single transaction in multiple states, and you want to know how this is possible and if this is a problem.

Environment

Avalara AvaTax

Resolution

  • Review the transaction to determine if the line items have different destination addresses and when it was last updated
  • Status date (Transactions > Status date) of the transaction must be before the Report data last updated date (Reports > Report data last updated)
  • If there is no destination address in the states where tax was calculated, and the Status date is older than the Report data last updated date please submit a case to Support.