Why are reports showing tax jurisdictions in different states for an invoice?
Overview
You are reviewing transactions in a report and see tax on a single transaction in multiple states, and you want to know how this is possible and if this is a problem.
Environment
Avalara AvaTax
Resolution
- Review the transaction to determine if the line items have different destination addresses and when it was last updated
- Status date (Transactions > Status date) of the transaction must be before the Report data last updated date (Reports > Report data last updated)
- If there is no destination address in the states where tax was calculated, and the Status date is older than the Report data last updated date please submit a case to Support.