Why is there no estimate tax button after connecting Avatax to QuickBooks Online?
Overview
We have verified that Avatax is connected, and disconnected/reconnected already. When we go to create an invoice estimate tax is not there and saving does not call out to Avatax and calculate tax.
Environment
QuickBooks Online
Resolution
- This can happen if you have more than one company associated with your QBO ID (typically email address)
- If you check and verifythat you have more than one company our dev team will need to have a ticket escalated to them to point Avatax to the proper company manually.